Presto Mobile App
Presto is an essential tool for transit users, but how well does it serve them? To find out, I conducted an online survey to evaluate its usability through real user experiences, using Jakob Nielsen's heuristic principles.
Client
Presto
Industry
E-Commerce
Service
Mobile App Redesign
Duration
3 weeks
Conclusion
This project turned Presto into more than a payment tool—it became a smart, user-friendly transit companion. My user-focused approach ensured the design solved real problems while enhancing the overall commuting experience.